Last updated: July 14, 2025
We stand by the value of our courses, cheatsheets, and resources — and we want you to feel good about your purchase.
Here’s how our refunds work:
✅ Drip Content Courses
Some of our larger courses are delivered week-by-week (“drip content”).
If you’re not happy for any reason, you can cancel within 7 days of your first payment for a full refund — no hard feelings!
After 7 days, all payments are non-refundable, but you’ll still have access to any content you’ve received so far.
✅ Instant Downloads & Digital Products
Because digital downloads are delivered immediately, they’re non-refundable once you receive them.
Please read the product descriptions carefully before you buy — and if you’re unsure, contact us first.
We’re happy to help!
✅ Payment Plans
If you choose a payment plan for a drip content course, you agree to the full payment schedule unless you cancel within the 7-day refund period.
✅ How to Request a Refund
To request a refund within the eligible timeframe:
📧 Email us at training@modern-neanderthal.com
Please include your order number and details, and we’ll process your request as quickly as possible.
✅ Exceptions
We reserve the right to refuse refunds if we believe a claim is fraudulent, abusive, or outside our policy.
✅ We’re Here to Help
Got questions about whether a product is right for you?
Reach out before you buy — we’d rather help you pick the right course than see you disappointed later.
Thank you for being part of the Modern Neanderthal tribe — and for respecting our fair refund policy.